Terms & Conditions
Return and exchange:
• Products can be exchanged or returned within 7 days from submitting the order or only one day of receiving the order according to the shipping companies’ records.
• The condition of the product must be perfect and free from any defects or problems within 24 hours of receiving the product from the shipping company.
• The product must be in its original condition as received by the customer.
• The product must be unused, completely intact, and free from any perfumes or incense that may indicate its wear or use.
• In its original packaging/box with all brand and product labels/price tags/care instructions included, they should be returned as well.
• Customized products cannot be returned or exchanged.
• The customer bears all shipping costs.
Shipping:
- We ship our products worldwide.
- Estimated delivery times are 5-14 business days, depending on your location.
- We use Aramex as our shipping carrier.
- Shipping costs vary depending on your location and will be calculated at checkout.